Why is Comcast's Customer Service so Terrible?
Watch this exclusive video form The Verge. Why is Comcast's customer service so bad?
How is it possible that Comcast’s customer service is so relentlessly terrible? Comcast’s customer service is so customer frustration
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Comcast: Why is Comcast service so bad? Thus customer service likely plays a very small role in customers' decision to purchase or maintain or cancel cable